Sites covered by this statement
This Data Protection & Privacy Statement covers the collection and use of data on the Woodstock (T/A 'doorshandleshinges.co.uk') Site. The full URL1 is http://www.doorshandleshinges.co.uk')
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What data we collect
You can visit this Site to read about Kirkland and our products and services without giving us any personal data about yourself. The data we collect on our Site falls into the following two categories: Personal Data: This refers to information that lets us know the specifics of who you are. The Personal Data we collect when you use our Site may include your name, mailing address, phone number, e-mail address, employer, and job title. We request Personal Data when you order a product or service, participate in certain promotional activities, fill out surveys, and correspond with us. It will be clear when you are on a part of our Site that requires Personal Data because we will ask you for it and you will have a choice about how we use that information.

Non-Personally Identifiable Data: This refers to data that does not by itself identify a specific individual. The non-personally identifiable data we collect when you visit our Site may include the Uniform Resource Locator (“URL”)1 of the Web site that you came from before visiting our Site, which pages you visit on our Site, the URL you next go to, the browser you used to access our Site, your Internet Protocol (“IP”)2 address and any search terms entered on our Site.
We do not connect the Personal Data and Non-Personally Identifiable Data we collect on our Site.
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Why we collect data
We collect data to provide you with the services or information you have requested, deliver a superior service and to provide all visitors a smooth, efficient, and personalised experience while using our Site. For example, if you purchase products or request information on our Site, we use your Personal Data to fulfil your order or provide the requested information. We use Non-Personally Identifiable Data on an aggregated basis to analyse customer behaviour to help us understand how visitors use our Site and to measure interest in the various pages. We use this information to improve the content of our Site and to make our Site easier to use.
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How we use your data
Kirkland uses data collected from this Site for several general purposes: to fulfil your requests for certain products and services, to personalise your experience on our Site, to keep you up to date with the latest product announcements, software updates, special offers or other information we think you'd like to hear about from us and to better understand your needs and provide you with better services.
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Sharing your data
We do not sell, trade, or rent to others the Personal Data we collect online. We will share the Personal Data you provide online only with other businesses that provide services to Kirkland and only for the purposes you have requested. These companies do not retain, share, store or use Personal Data for any secondary purposes. Where Kirkland engages third parties to perform services on our behalf, we will require them to conform to our privacy standards and to allow us to audit them for compliance.
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Accessing and changing your data
Kirkland seeks to ensure that your Personal Data and preferences are accurate and complete. If you have registered with Kirkland or submitted Personal Data online, you may access and change your data online or by contacting us. All e-mail communications from us, such as newsletters, inform you how to stop receiving them. Please follow these instructions if you no longer wish to receive the e-mail messages.
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Cookies & tracking technology
A "cookie" is a small data file transferred by a Web site to your computer's hard drive. We minimise the use of cookies on this Site. We may send cookies when you surf our Site, make purchases, respond to online surveys or polls, or request information. Accepting the cookies used on our Site does not give us access to your Personal Data, but we can use the cookies to identify your computer. The aggregate information collected permits us to analyse traffic patterns on our Site. This can enable us over time to provide you with a better experience on our Site by improving the content and making it easier to use. For example, cookies can keep track of what you have selected to purchase as you continue to shop and allow you to enter your password only once on pages where a logon is required.

You can choose to browse this Site without cookies, however you may not be able to take advantage of certain features of our site. These features include remembering your password (so you don't have to log in each time you visit), and providing a more personalised business experience. To browse without cookies, you can configure your browser to reject all cookies or notify you when a cookie is set.

You can find information on popular browsers and how you can adjust them to control cookies at the following Web sites:
Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.htm
Netscape: http://www.netscape.com/legal_notices/cookies.html

We may also collect certain technical information from your computer each time you request a page during a visit to Woodstock (T/A 'doorshandleshinges.co.uk'). This information may include your Internet Protocol (“IP”)2 address, browser type and the address of a referring web site, if any. IP addresses are not linked to Personal Data. We collect this information to analyse trends, administer the site and to enhance the quality of your experience during your visit to our site.
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Protecting your data
Kirkland acknowledges your trust and is committed to protecting the Personal Data you provide us. To prevent unauthorised access, maintain accuracy, and ensure proper use of your data, we have employed physical, electronic, and managerial processes to safeguard and secure the data we collect online.
When you make a purchase from our Site, we use Secure Sockets Layer (“SSL”) and 128 bit encryption technology to safeguard your credit card and other sensitive data while it is being sent to us. The SSL encryption is designed to make the data unreadable by anyone except us. This security measure, depending on your browser, is working when you see either the symbol of an unbroken key or closed lock on the bottom of your browser window.
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Links to other web sites
Parts of our Site contain links to third-party Web sites for your convenience and information. If you use these links, you will leave the Kirkland Site. Please be aware that we do not control the content and are not responsible for the privacy practices of other sites. We encourage you to learn about the privacy policies of those companies and be aware that other sites may send their own cookies to users, collect data, or solicit personal data. This Data Protection & Privacy statement applies solely to data collected by this Site.
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Changes to this statement
Our Data Protection & Privacy Statement may change from time to time, so please check back periodically. If there are changes or additions to the terms of this Data Protection & Privacy Statement, we will post those changes here so that you will always know what data we collect online, how we use it, and what choices you have. Please be sure to check this page before proceeding to use our Site. Regardless of any changes we make to our Data Protection & Privacy Statement, we will always use your Personal Data in accordance with the version of the Statement in place at the time you provided your data, unless you give your express consent for us to do otherwise.
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This statement was released September 2003.

Contact us
If you have any questions or concerns about Kirkland’s use of your personal data or about our Data Protection & Privacy policies, please
send an e-mail to privacy@doorshandleshinges.co.uk

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Notes:
1) A URL is the global address of documents and other resources on the World Wide Web. For example, http://www.Woodstock (T/A 'doorshandleshinges.co.uk') is the URL for Kirkland’s home page.
2) An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are connected to the Internet, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.